Effective Date: October 2, 2024
At Darosier, we strive to provide a hassle-free shopping experience. If you need to cancel an order, please follow the guidelines below.
1. Cancellation Before Shipment
If your order has not yet been shipped, you may request a cancellation by contacting our customer support team:
Email: info@darosier.com
Helpline: +91-9289 667 577 (Mon-Fri, 9:15 AM – 6:00 PM)
- Upon approval, the order will be canceled, and a full refund will be processed within 7-10 business days.
2. Cancellation After Shipment
If your order has already been shipped but has not yet been delivered, you can still request cancellation by contacting us at info@darosier.com.
- If the package is already with the courier, they may still attempt delivery. Please do not accept the package if you wish to cancel.
- Once the product is returned to us and verified for packaging and condition, we will process your refund within 10-15 business days. A confirmation email will be sent once the refund is initiated.
For any further assistance, feel free to reach out to our customer support team.
Thank you for choosing Darosier!
